Market intelligence for UK care providers

Understand what’s happening across the care market, from occupancy shifts to changes in demand, so you can spot trends early and benchmark your performance with confidence.

Request a demo

Layers requires a CareHQ subscription. Learn more in the FAQ.

Reports built for care providers

Layers provides over 45 industry-specific reports, built on accurate real-time market data.

  • All areas
  • Last 12 months
  • Filters
  • Line
  • Bars
  • Auto
  • Full
  • Market data
  • Your data
  • Difference
Date Occupancy
Jun, 26 86.2%
Your data 88.0%
Difference 1.8
May, 26 86.0%
Your data 87.8%
Difference 1.7
Based on 66,270 market care enquiries and 3,313 of your own care enquiries
  • Benchmark against the market

    Layers allows you to benchmark your portfolio against the market

  • Customise and share

    Customise reports using powerful filters then save and share them within your organisation

  • Export as to Excel or PDF

    Reports can be downloaded for Excel (as CSV or XLS) or printed as PDF

Explore our core reports

  • Conversion rate

    Average conversion rate for care enquiries

  • Sales cycle

    Where care seekers drop out of the sales process

  • Closed reasons

    Reasons care enquiries fail to convert

  • Occupancy

    Average occupancy across care homes

  • New admission fees

    Average weekly fee for new admissions

  • Weekly fee

    Average weekly fee across care homes

  • Movement

    Admissions, discharges and deaths

  • Demand for care

    Estimated demand for care across the UK

  • Planning applications

    Recent care home planning applications and decisions

  • House prices

    Median residential house prices

  • Inspectorate ratings

    Inspectorate ratings across the UK

  • Beds

    Registered care home beds across the UK

  • Population

    Estimated population 65+ across the UK

Powerful filters

Filter reports by area, date range, and key attributes to find the insights that matter to you.

  • Area

    Segment data by geographical area, filter by features such as average house price then refine with manual cell selection.

  • Date range

    Select the date range to report over grouping by years, quarters, months, weeks or days.

  • Attributes

    Customise and refine reports using 25+ data attributes, benchmark against competitors, and uncover deeper insights.

Straight-forward pricing

A single monthly price regardless of the number of care homes in your portfolio with no minimum contract.

£300 per month, inc. VAT

  • Unlimited care homes
  • Over 45 reports and breakdowns
  • Real-time data
  • No minimum contract

Request a demo

Layers requires a CareHQ subscription. Learn more in the FAQ.

Frequently asked questions

Got a question that’s not covered below? Not to worry, email us with your question.

Why is Layers only available to CareHQ customers?

Layers currently integrates exclusively with the CareHQ platform.

Layers is built by the team behind CareHQ making it the natural CRM to integrate with first. This also allows to ensure the quality and consistency of data collected.

In the future, we may explore integrations with other CRMs where this can be achieved without compromising data quality or benchmarking accuracy.

Why is Layers only available to care providers who contribute their data?

Layers is a collaborative benchmarking platform. By contributing their own data, care providers gain access to market insights and a clear view of how they compare to the wider sector.

Restricting access to participating care providers ensures the platform remains fair to contributors. Unlike other market reporting platforms, organisations are only granted access to Layers if they contribute data through the platform.

Do I have to manually submit my data to Layers?

No. Layers automatically collects and transforms the required data from CareHQ each day, so there is no need to manually prepare or submit any data.

Can I import historical data?

It depends. By default, Layers imports data from 1 January 2025 onwards. To ensure benchmarking accuracy and data consistency, we only import data collected through the CareHQ platform.

This means that any historical data already held within CareHQ will be automatically imported, while data collected using previous CRM platforms will not.

How do you ensure the quality of data?

We take data quality seriously because accurate benchmarking depends on it.

For occupancy, movement, and fee-related data, accuracy is inherently high as this information is used directly for billing within CareHQ.

For care enquiry data, we manually review CareHQ accounts both before they are added to Layers and on an ongoing basis to ensure they meet our data quality standards. Where we believe the quality of a provider’s data does not meet the required standard, we will work with them to address this and, where necessary, may remove them from the platform to protect the integrity of the benchmarking data.

Seeing is believing

Get a guided demo and see how Layers helps you make smarter decisions with market data and benchmarking.

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